Privacy

The short version

Your profile is only visible to the shadchanim you choose, or to shadchanim selected by the school, shul, or program you’re part of.

Otherwise, only your name, age, and school will be listed. Shadchanim can request access to view your full profile, and you decide whether to approve or decline each request. You’re always in control of who can see your information and can change your access settings at any time.

Your privacy matters. We never sell your information, show ads, or track you across other apps or websites.

What Information We Collect

Your Account: Your name, email address, phone number, and a hashed password (which we cannot read).

Singles: Your profile information, resume, photo, a parent’s phone number (if provided), and your preferences regarding who can view your profile.

Shadchanim: Your application, availability and open hours, resumes saved in your personal library, notes you create about singles (visible only to you, unless you share them), and payout details. Resumes can be added through our website, by text message, or by forwarding them via WhatsApp to our designated number. We identify you through the phone number associated with your account.

Schools and Shuls: The lists you upload and the shadchanim with whom you choose to share them.

App Activity: Suggestions, messages, and the number of dates recorded through the app.

Notifications: If you enable notifications through the mobile app, we store your device’s notification address so we can send you alerts. Notifications indicate that an activity has occurred (for example, “New message”) but never include the actual content of a message or suggestion.

How Your Information Is Shared and Protected

Your Photo and Resume: Your photo and resume are stored privately and are only visible to the shadchanim you have chosen to share them with and to the site administrator.

What Shadchanim Can See: Shadchanim can initially see your name, age, and where you learned. Your photo, resume, email address, and phone number become visible to a shadchan only after you grant them access or accept a suggestion from them.

A Shadchan’s Private Notes: A shadchan may keep personal notes about a single whose profile they are authorized to view. They may also choose to share those notes with another shadchan, but only if that shadchan already has permission to view your profile. If you revoke a shadchan’s access, they also lose access to the associated notes and profile. These notes are not visible to you and are not part of your profile; they serve as the shadchan’s own private working records.

Resume Processing: When a shadchan or school uploads a resume, an automated reading service provided by Anthropic processes it to extract information such as the person’s name, age, and other profile details. This service is used solely for that purpose, and your resume is not used to train the service.

Our Service Providers: We work with trusted service providers who help us operate the platform, including:

• A payment processor to handle transactions.
• An email service to send communications.
• Database and file-hosting providers to securely store information.
• Apple to deliver mobile notifications.
• Twilio (text messaging) and WhatsApp (Meta) to receive resumes sent by text or forwarded through WhatsApp.

These providers process information on our behalf only as needed to provide and maintain the service.

Payment Security: Your credit card number is never stored on or processed directly by the Shidduch Book website.

Your choices

Delete your account at any time: log in and use Delete my account at the bottom of any page, in the website or the app. If you run your own incentive program and are in the middle of a shidduch it pays for, you can only delete your account once the shadchan has been paid for any active matches. We erase your profile, photo, resume and files, remove your phones from notifications, and close open conversations. We keep payment and date records that the law or our accounting requires, with your name removed.

Report a problem or remove someone’s access if anyone makes you uncomfortable, from the conversation page. We look at every report.

Children

Shidduch Book is for adults. We do not knowingly keep information from anyone under 18.

Questions

Email hello@shidduchbook.com or reply to any email we send you.